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Need to contact us about our or to send us comments and suggetions or to report errors? If you need help send us a message on the below form below .

SALES OR PERSONAL SERVICES

Call our friendly Sales and Service Number at 800.676.1100.
Or email us at sales@lifenet.com

FOR BILLING

Please call our billing team at 516.453.2500.
You can also email the accounting team at acct@lifenet.com.

NEED HELP TESTING OR USING YOUR LIFENET MEDICAL ALERT SYSTEM?

Call our friendly Sales and Service Number at 800.676.1100.
Or email us at service@lifenet.com.

DEALER, HOSPITAL, INSTITUIONAL SERVICE, AFFILIATE AND PARTNER INQUIRIES

Please send us an email at bdev@lifenet.com

FOR ALL MEDIA SUBJECTS

Please send us an email at IR@lifenet.com.

Need Service for a LifeNet button, console or accessory?

Although unusual, sometimes a help button or console will need service. LifeNet will advance ship a replacement button, console or accessory without delay and without charge to you. Shipping is free and takes about 1-3 days for free delivery. Arranging a free service replacement is easy. Login to your account, print the prepaid return shipping label and mail it back to us. The button or console needing service must be returned immediately to prevent accidental reliance on a device that may not be working as intended.

FREE SHIPPING Use code 'freeship' at checkout.