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You won't find a better medical alert system or an easier return policy.

Frequently Asked Questions.

  • Can I have it billed to me but installed at my parents home?
  • Are your people trained?
  • How do I return my LifeNet medical alert system?
  • Can I move my Lifenet medical alert to my new home?
  • What are your Customer Service hours?
  • Can I add or change users on my responder contact list?
  • How long will it take to receive?
  • What is the Lifenet Medical Alert 5 Star Protection?
  • What if I lose power?
  • What type of agreement do I have to sign?
  • What is your system repair/replacement service policy?
  • Does the system work anywhere in the United States?
  • Can my Lifenet medical alert system be moved if I move or visit with my children?
  • I want Lifenet medical alert for both mom and dad - do I pay two monitoring fees?
  • What is the average response time?
  • How will emergency personnel gain access to my home?
  • Is the monitoring center closed on holidays?
  • Will the Lifenet help button work outside of my home?
  • Seniors are at risk for falls, how does Lifenet help?
  • What is the average response time?
  • What is your system repair/replacement service policy?
  • What about deposits or other fees?
  • What type of agreement do I have to sign?
  • What does it cost?
  • What if I want to cancel my annual service?
  • Is there a cancellation penalty?
  • What is your return policy?
  • Will my rate increase?
  • What are my billing options?
  • Is there a lot of equipment?
  • How long does the help button battery last?
  • I want Lifenet medical alert for both mom and dad - do I pay two monitoring fees?

What our clients are saying about us

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